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A deadline looks wrong or is missing

When a date is not what you expect, you are always in control of the calendar. Here is how to handle the common cases.

A deadline you expected may not have made it to the calendar yet:

  • The email may be in triage. If the message carrying the date was ambiguous, it is waiting in your triage inbox. File it to the matter and Cedent reads the date in.
  • It may be a suggestion awaiting you. A date Cedent found comes as a suggestion to confirm before it becomes a calendar event. Confirm it.
  • You can always add it. Click the date on the calendar and create the event yourself — see The calendar.
  1. Check the source. Open the deadline and follow it to the email it came from to see what the source actually says. See Verifying a deadline against its source.
  2. Edit the event. If the calendar is wrong, open the event and fix the date — the change updates its reminders too.
  3. If it’s a chain deadline, check the hearing it was calculated from. Correct the hearing date if needed, then recalculate the chain.

When more than one message mentions a date for the same thing, Cedent surfaces one for you to confirm. Open the source thread, decide which date is right, and set the event accordingly. Your choice stands.

Open the event and dismiss it, or mark it complete once handled. Either clears its remaining reminders so you are not nudged about it again.