Reviewing and resolving a conflict flag
When a conflict check turns up a potential overlap, Cedent shows you what it found and leaves the decision with you. A flag is a prompt to look, not a barrier.
Reviewing a flag at intake
Section titled “Reviewing a flag at intake”When you start a new matter and the check flags something, Cedent lists the overlaps — the matter involved and why it matched (a shared email or a similar name). From there you can:
- Look into it — open the matched matter to see who the person is and whether this is a true conflict.
- Adjust and re-check — if the prospective party’s details were off, correct them and run the check again.
- Proceed — if it is not a real conflict, open the matter and carry on.
Taking a moment here is the point of the up-front check: it is far better to catch an adverse party before you open the matter.
Reviewing a flag on a matter’s parties
Section titled “Reviewing a flag on a matter’s parties”On a matter, a flagged party is marked so you can see it at a glance. Open the party to see what it matched against, and open the linked matter to judge whether the overlap is a genuine conflict. The flag is informational — Cedent surfaces the overlap; you decide what it means and how to handle it under your firm’s process.
The decision is yours
Section titled “The decision is yours”Cedent does not clear or resolve a conflict for you, and it does not block you on a flag. It screens against the people it can see and brings candidates to your attention. Whether an overlap is a true conflict, and what to do about it, is your professional judgment.
Common questions
Section titled “Common questions”How do I clear a flag once I’ve decided it’s fine? A flag is informational; there is no step that overrides your judgment. Once you have reviewed the overlap and satisfied yourself it is not a conflict, you proceed with the matter.
Cedent didn’t flag someone I know is a conflict. The check screens on names and emails across your matters, so a conflict that does not match on those — or that exists outside Cedent — will not surface. Your own conflicts process remains the backstop.