Asking questions in the matter chat

Every matter has a chat where you can ask questions about the case in plain language. Answers are grounded in that matter’s own email and documents — the chat is not general legal research, it is a way to interrogate the record you already have.

What you can ask

For a summary — “What’s the latest on the custody dispute?” or “Catch me up on this matter.”
For a specific fact — “What did opposing counsel propose for the parenting schedule?” or “When is the next hearing?”
To find something — “Which email mentioned the appraisal?”
To draft — “Draft a reply asking for a two-week extension.” The result goes to your Drafts queue for review, not out the door.

Answers are grounded and traceable

The chat answers from the matter’s record, and it points to what it used, so you can verify any answer against the underlying email or document. If something is not in the matter’s email and documents, the chat tells you it does not have that information rather than guessing. See Where Cedent’s answers come from.

Suggested actions open the chat

When you click a suggested action in a matter’s daily brief — “File response,” say — it opens the chat with the request already written. You can run it as-is or edit it first. It is the same chat, reached with a head start.

Your conversation is kept

The chat history stays with the matter, so you can return to an earlier answer or pick up where you left off.

Common questions

Will the chat answer from general legal knowledge? For the facts of your case, no — it works from the matter’s own email and documents and tells you when it does not have something, rather than filling the gap from outside knowledge.

The chat says it can’t find something I know is in the case. The relevant email or document may not be filed to this matter yet — check your triage inbox. Filing the source gives the chat what it needs.

Does drafting in the chat send anything? No. A draft from the chat lands in your review queue. Nothing is sent or filed until you approve it.